# Paragon Property Management > Property management in Vienna and the surrounding area, Austria. Three core > services: condominium management (WEG 2002), apartment-building management > (MRG) and commercial property management. Transparent fee with no hidden costs, > digital document access and on-demand account balances in the online client > portal, a dedicated contact, prompt handling of damage reports (on business > days, usually within 24 hours). ## Why Paragon Most property managers are overloaded and only react instead of acting. That is exactly why Paragon exists: management that acts before you have to ask – personal, digital, dependable. In early 2026 a tight-knit team with over 20 years of industry experience began managing the properties of friends, acquaintances and business partners in a modern way – personally, digitally and transparently. Word of the results spread; today Paragon manages 7 properties and is opening this management to everyone who expects more than mediocrity. ## What Paragon does differently - Enquiries go unanswered → a dedicated contact who responds - Statements nobody understands → clear, digital statements - Account balances kept in the dark → balances anytime in the online portal - Weeks of waiting for a reply → enquiries handled promptly - Never reachable in emergencies → quick to respond in emergencies - Old-fashioned and overloaded → modern, digital and well organised ## At a glance - Location: Vienna, Austria - Service area: Vienna and the surrounding area - Services: commercial property management, condominium (WEG) management, apartment-building management - Legal basis: WEG 2002, MRG, ABGB (Austrian law) - Fee: from 0.38 €/m² per month (equivalent to 4.50 €/m² per year), charged per unit or per m², no hidden extra costs - Experience: over 20 years in the team - Properties under management: 7 - Digitalisation: 100% digital statements and document access - Response time: damage reports on business days within 24 hours, emergency service for emergencies - Document access: digital, anytime - Digital tools: online client portal, AI-assisted property accounting, standardised processes, digital circular resolutions, hybrid owners' meetings - Phone hours: Mon–Fri 9:00–12:00 ## Services - Commercial properties: contract and index management, facility management, operating-cost statements, reporting for owners and investors - Condominium (WEG) management: annual statement and forecast, owners' meetings and resolutions, reserve management (Section 31 WEG 2002) and maintenance planning, authorities and insurance - Apartment-building management: rent charges and index adjustment, operating-cost statements, vacancy and re-letting management, dunning under the MRG ## Frequently asked questions ### What does a property manager in Austria do? A property manager handles the commercial, legal and technical administration of properties: statements, charges, maintenance, owners' meetings and representation before authorities and insurers. The legal bases are WEG 2002, MRG and ABGB. ### What duties does a WEG manager have under WEG 2002? Proper and economical administration of the property (Section 20 WEG 2002): an annual, comprehensible statement, a forecast of costs, the formation of an adequate reserve (Section 31 WEG 2002), holding owners' meetings and implementing the resolutions of the owners' association. ### Why Paragon instead of a traditional property manager? A dedicated contact instead of an anonymous hotline, a transparent fee with no hidden costs, digital access to documents and balances at any time and promptly handled enquiries – management you don't have to worry about. ### How do you switch property manager in Austria? For condominiums, the owners' association can terminate the management contract by majority resolution (Section 21 WEG 2002), usually with three months' notice to the end of the accounting period. Paragon supports the entire handover. ### What does property management in Vienna cost? The fee depends on property size, number of units and scope of services and is usually charged per m² of usable area or per unit, starting from 0.38 € per m² per month. After a free initial viewing Paragon provides a transparent quote with no hidden costs. ### Are the reserve and funds of the owners' association safe? Yes. The reserve and operating funds are held in trust and strictly separate from the management company's assets in dedicated accounts of the owners' association (Section 20 para 6 WEG 2002). Balances and documents can be viewed at any time in the online client portal. As a licensed property manager, Paragon also carries the statutory professional indemnity insurance. ### What if you are not satisfied with the management? No lock-in: with an indefinite appointment the management can be terminated with three months' notice to the end of the accounting period (Section 21 in conjunction with Section 34 para 2 WEG 2002); for good cause, removal is possible at any time. ### Are digital circular resolutions and hybrid owners' meetings possible? Yes. Resolutions can be passed digitally by circular procedure, owners' meetings are offered in hybrid form (on site or by video), and property accounting runs AI-assisted with automatic document capture, supported by standardised processes. ### Which areas does Paragon serve? Paragon operates as a property manager throughout Vienna and the adjacent surrounding area, managing condominiums, apartment buildings and commercial properties. ### How can Paragon be reached – including emergencies? By phone during phone hours (Mon–Fri 9:00–12:00) and at any time by email to a dedicated contact. Damage reports are handled promptly (on business days usually within 24 hours); in emergencies we respond quickly. ## Contact - Web: https://www.paragon.immo/en/ - Email: office@paragon.immo - Phone: +43 1 442 02 36 (Mon–Fri 9:00–12:00) - Address: in formation (Vienna, Austria)